Glowup Solutions Limited (“Glowup”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and software applications.
By using our services, you confirm that you are over 13 years old and agree to the practices described in this Privacy Policy.
Data Controller and Contact Details
Glowup Solutions Limited is registered in England & Wales (Company No: 16623179).
We act as both Data Controller and, in some cases, Data Processor depending on the services delivered.
If you have questions about this Privacy Policy, please contact us at:
hello@tryglowup.co.uk
Information We Collect
We may collect the following categories of personal data:
Identity Data: Name, title, gender, business role.
Financial Data: Payment information processed securely via third parties (we do not store card details).
Usage Data: How you use our website, products, and services.
Technical Data: IP address, browser type, time zone, operating system, and other technology on the devices used.
Marketing Data: Preferences in receiving marketing from us and communication preferences.
We do not collect sensitive personal data (e.g., health, race, political opinions) unless explicitly required and with your consent.
How We Use Your Data
We use your data only where lawful under UK GDPR and global standards:
Performance of a Contract: To deliver products/services you request.
Legitimate Interests: To improve our services, grow our business, prevent fraud, and protect security.
Consent: For optional marketing communications.
Legal Compliance: To meet our regulatory obligations.
How We Collect Data
Direct interactions (filling out forms, contacting us, booking demos). Automated technologies (cookies, analytics).. Third parties (partners, service providers, data from public sources).
Sharing Your Data
We only share data where necessary and lawful: Service providers (IT, hosting, analytics, payment processors). Professional advisers (lawyers, accountants, insurers). Regulators and authorities where legally required. Third parties in the event of merger, acquisition, or sale. We never sell your personal data.
International Transfers
If we transfer data outside the UK/EEA, we ensure safeguards are in place (adequacy decisions, Standard Contractual Clauses, or equivalent protections).
Data Retention
We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements. Typically, this is six (6) years after your last transaction with us.
Your Rights
Under UK GDPR and international law, you may: Access your personal data. Request correction or deletion. Object to processing. Restrict processing. Request transfer of data. Withdraw consent at any time.
Requests can be made by contacting hello@tryglowup.co.uk.
Data Security
We employ strong technical and organisational measures to protect your data, including encryption, access controls, and breach response procedures.
Cookies
Our site uses cookies for functionality, analytics, and marketing. You can manage preferences via your browser or our Cookie Policy.
Changes
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.